Under Dial-up, right-click your MSN dial-up connection speed (displayed in kbps) and then select Properties. Type/copy paste ncpa.cpl in the Run/Start Search box. Select Start and then click in the Start Search box. To check the primary network logon, follow the instructions for your operating system.įrom the desktop, select Start and then Run. Make sure “Client for Microsoft Networks” is set as the primary network logon In this case, your Internet Explorer settings may need to optimized for a dial-up connection. Some of your settings could be off, such as your secure-site browsing settings and Internet Explorer cipher settings will need to be reset.Ī lot of issues stem from incorrect settings. Keep having problems connecting? Select the Feedback menu and then choose Report a Problem to send feedback to MSN Technical Support. Select New, then Next and follow the on-screen instructions. You can change the number your computer dials and dialing settings by selecting new access numbers (instructions below).įrom the MSN sign in screen, select Connection Settings at the top. If you have dial-up service, your computer may not be dialing the right number, therefore causing connection errors. Check the network status by visiting the Network Status page and then selecting a service from the list. The network could be taking a break, meaning there could be an outage. They can also prevent some programs from working correctly, such as MSN Explorer. Next to the name of the account you want to remove, select Remove.įirewalls are designed to keep you safe on the Internet by keeping people out of your machine. Select the Help & Settings menu and then Accounts & Billing.

Also, when an account is removed, all of the information associated with that account is removed as well, such as MSN messages stored on your account. Keep in mind that you must be the account manager to add or remove member accounts. Remove your MSN account and add it again.

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